2025-04-24T17:30:00.0000000Z

Dear MRI Client,

A Planned Maintenance Update (PMU) for RentPayment  will be applied on 4/24/2025.

For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal. 

An enhancement to RentPayment's Multi-Factor Authentication will be released on 4/24/2025 by 2:30pm ET. It will introduce a "Remember me and this device" feature that, if selected, will allow the user to bypass the use of a One-Time Passcode after the initial login for 24 hours on the same device.

Users that sign out, attempt to login from another device, or attempt to login into another profile from the same device will be required to Multi-Factor again even if the "Remember me and this device" feature had previously been selected.

During this time, you may experience a reduction in site performance.

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software