Event Types

Normal
Information
Investigating
Monitoring
Identified
Degraded
Unavailable
Maintenance

Service Status

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Maintenance  
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Degraded  
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Maintenance  
Normal  
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Maintenance  
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Recent Events

Americas Callmax Automated Communications
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for Callmax Automated Communications will be applied to the website on Tuesday, April 30th from 6:00 AM EDT until 8:00 AM EDT. Clients should see minimal to no impact, but service may be unavailable for a period typically lasting less than one minute. For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling (866) 301-6420.

MRI Software

Americas Angus
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for MRI Angus  will be applied on April 28th, 2024.

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

Americas APAC EMEA Contract Intelligence Contract Intelligence Contract Intelligence
[in progress]


Dear MRI Client,

A Planned Maintenance Update (PMU) for Contract Intelligence will be applied on April 13th 1PM EST to April 14th 7AM EST. 

For this time period, the platform may be unavailable.

Please reach out to MRI Support or your Account Management team if you have any questions.

MRI Software

Americas Assistance Connect Waitlistcheck
[in progress]

Dear MRI Client,

Our teams are investigating the issue with utmost priority and working to resolve it as soon as possible. This is impacting a limited set of users.

Regards,
MRI Software