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Recent Events

Americas AMTdirect
[upcoming]

Dear MRI Client,

An extended maintenance window is planned for the AMTdirect production environment from 8:00 PM ET on Friday, August 16, 2024, through 12:00 AM ET on Monday, August 19, 2024, to upgrade servers. The AMTdirect application may be unavailable during this time.

If you have any questions or concerns, please create a support ticket via the Help menu within the AMTdirect application.

MRI Software

EMEA Planet Planet - Mobile
[upcoming]

Dear MRI Client,

Please be advised that a scheduled maintenance for MRI hosted Planet and On-Premise clients using Planet Mobile will be taking place on the following date(s): 

Saturday, 27th July from 22:00 (BST) until 06:00 (BST) on Sunday, 28th July.

During this time, your Planet system will be unavailable.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal.

Thank you,

MRI Software

EMEA Sales and Lettings
[upcoming]

Dear MRI Client,

Please be advised that a scheduled maintenance for MRI Sales and Letting will be taking place on the following date(s): 

Saturday, 27th July from 22:00 (BST) until 06:00 (BST) on Sunday, 28th July.


During this time, your system will be unavailable for use.

We apologise for any inconvenience this may cause.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal.

Thank you,

MRI Software

EMEA Horizon
[upcoming]

Dear MRI Client,

Please be advised that a scheduled SaaS maintenance for MRI Horizon will be taking place on the following date(s): 

Saturday, 27th July from 22:00 (BST) until 06:00 (BST) on Sunday, 28th July.


During this time, your system will be unavailable for use.

We apologise for any inconvenience this may cause.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal.

Thank you,

MRI Software

Americas Property Management X PMX X.5 Americas - Venus
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for X.5.10.17.0  will be applied on 07/24/2024.

For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

EMEA Property Management X PMX X.5 EMEA - Mars
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for X.5.10.17.0 will be applied on 07/21/2024.

For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software