MRI Notifications

Dear MRI Client,

A Planned Maintenance Update (PMU) for Event Hub will be applied on Tuesday 11AM-12:30 PM EST.

Users of the v1.5 MCI/PMX integration will be affected by a system update.  Any leases pushed between 10/29/2024 11 AM and 12:30 PM may fail.  Please resume processing leases after 12:30 PM and report any issues you may experience as cases in the MyMRI portal.”

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

RentPayment platform will undergo a scheduled maintenance on Saturday 10/12/2024, from 10:00 PM EDT for up to 4 hours to help serve our clients. During the maintenance RentPayment platform will not be available to users.

Dear Valued Clients,

We wanted to inform you that due to a scheduling conflict, we have postponed the release originally scheduled for last night, 9/25/2024, to tonight, 9/26/2024, in an effort to minimize any disruption to your operations.

We apologize for any inconvenience this may have caused and are working diligently to ensure a smooth deployment this evening.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

Dear MRI Client,

An extended maintenance window is planned for the AMTdirect sandbox environment from 6:00 AM ET on Friday, June 28, 2024, through 12:00 AM ET on Monday, July 1, 2024, to upgrade servers. The sandbox environment may be unavailable during this time, but the production environment should not be impacted.

If this upgrade is delayed, additional information will be posted on the MRI Notifications page.  If you have any questions or concerns, please create a support ticket via the Help menu within the AMTdirect application.

MRI Software