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Recent Events

Americas Property Management X PMX X.5 Americas - Jupiter PMX X.5 Americas - Pluto PMX X.5 Americas - Saturn PMX X.5 Americas - Venus PMX X.5 Canada - Sirius PMX X.7 Americas - Triton PMX X.7 Americas - Polaris (CAN) PMX X.7 I.E. Americas - Jupiter PMX X.7 PAH Americas - Orion PMX X.7 I.E. Americas - Pluto PMX X.7 I.E. Americas - Saturn PMX X.7 I.E. Americas - Venus PMX X.7 I.E. Americas - Sirius
[upcoming]

Dear MRI Client,

Please be advised that a scheduled maintenance for Property Management X will be taking place on the following date(s): 

Saturday, 14th December from 20:00 (EST) until 12:00 (EST) on Sunday, 15th December 2024.

During this time, your PMX environments will be unavailable and if you have any other products that integrate with PMX, these may also be impacted.

We apologise for the inconvenience caused. If you have any questions or concerns, please contact Client Support via the my MRI Client Portal.

Thank you,

MRI Software

Americas APAC EMEA Series4000 Series4000 Series4000
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for MRI Series4000 will be applied to the MRI SaaS environment on 1st December 2024 from 12:00 pm GMT until 04:00 pm GMT. During this time, databases will be unavailable.

For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal.

If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

Americas APAC EMEA Fixed Asset Accounting Fixed Asset Accounting Fixed Asset Accounting
[upcoming]

Dear MRI Client,

A Planned Maintenance Update (PMU) for MRI Fixed Asset Accounting will be applied to the MRI SaaS environment on Tuesday , 26th November from 10:00 AM EDT until 1:00 PM EDT. During this time, databases will be unavailable.

For a detailed summary of this update, your company's Designated Support Contact (DSC) can access the full release notes from the myMRI Client Portal.

If this update is delayed, additional information will be posted on the MRI Notifications page. Otherwise, the update will be completed by 1:00 PM on Wednesday 26th November.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

[upcoming]

Dear MRI Client,

Please be advised that a scheduled SaaS maintenance for Debt Management will be taking place on the following date(s): 

Saturday, 23rd November from 22:00 (EST) until 06:00 (EST) on Sunday, 24th November 2024.

During this time, access via the Welcome URL (https://welcome.saas.mrisoftware.com/) will be unavailable.

We apologise for the inconvenience caused. If you have any questions or concerns, please contact Client Support via the my MRI Client Portal.

Thank you,

MRI Software

[upcoming]

Dear MRI Client,

Please be advised that a scheduled SaaS maintenance for Property Management X will be taking place on the following date(s): 

Saturday, 23rd November from 22:00 (EST) until 06:00 (EST) on Sunday, 24th November 2024.

During this time, access via the Welcome URL (https://welcome.saas.mrisoftware.com/) will be unavailable and product functionality will be limited.

If you have any other products that integrate with PMX, these may also be impacted.

We apologise for the inconvenience caused. If you have any questions or concerns, please contact Client Support via the my MRI Client Portal.

Thank you,

MRI Software

[upcoming]

Dear MRI Client,

Please be advised that a scheduled maintenance for Agora Insights will be taking place on the following date(s): 

Saturday, 23rd November from 22:00 (EST) until 06:00 (EST) on Sunday, 24th November 2024.

During this time, the system will be unavailable.

We apologise for the inconvenience caused. If you have any questions or concerns, please contact Client Support via the my MRI Client Portal.

Thank you,

MRI Software